Plan Your School Visit

We're currently taking bookings for Tuesdays, Wednesdays & Thursdays from 20th September 2021.

Our current prices are:
£280 excl. VAT per class (of up to 35 children).
£294 per class incl. VAT

You must pay a 50% deposit within 2 weeks of making your booking. The remaining balance is due either in advance or on the day of your visit.
If payment is not received before or on arrival, a £20 invoice charge will be added.

Read our full Schools Terms & Conditions

Please contact us as soon as possible if you need to cancel your booking. The amount of refund to which you are entitled depends on how much notice you give us:

More than 4 weeks: Full refund
Less than 4 weeks: 50% refund – effectively surrendering your deposit.

If cancellation is due to circumstances outside your control such as extreme weather or coronavirus related, we will endeavour to change your booking to another suitable date.

If we have to cancel for any reason (e.g. the museum is forced to close) we can either look to rearrange your visit for a later date or reimburse any fees or deposit paid in full.

In order to maintain social distancing, all groups will be allocated a set arrival time and an itinerary for their visit.

If you need to change this, please let us know as soon as possible by emailing bookings@eureka.org.uk or calling us on 01422 330069. We'll do our best to fulfill your request, however please note that we have limited flexibility, particularly if all other slots for that day have been booked up.

For Autumn 2021, choose from our two most popular science shows: Gross Lab (Key Stage 1) and Chew to the Poo (Key Stage 2) and for our Early Years children we will be running a story time session. Programmes for 2022 are yet to be confirmed.

Your dedicated group Enabler will meet your group outside.

Your main group leader should sort out any final payment required. We’ll give your group a welcome talk – including some of the important things you need to know about visiting Eureka! – before taking you into the museum to begin your guided visit.

Please try to stick to your confirmed arrival time. We will be operating quite a strict timetable for the day to ensure that groups are suitably spread out across the museum.

Don’t panic – traffic jams happen!

Just call our main number on 01422 330069 to let us know that you’re running late, and roughly by how long (if you know) and we’ll do our best to ensure that your class doesn’t lose out.

If you arrive early, you can either play outside until you are due to enter the museum or possibly come inside if there is room.

We have large metal trolleys available for you to store coats, bags and lunches in. We’ll have them ready for you when you get here.

Not quite, you will have a dedicated member of staff who will look after you and take you from area to area following your itinerary. Once in a gallery area this staff member won't lead any activity, it's really for the children to explore at their own pace but the science shows and story time will be led by our team.

For the moment a visit to the Gift shop is not included in the school package but you can pre-order goody bags for your pupils for just £3.50 each. Download and fill in our Goody Bag Order Form.

We’re VERY proud to be a fully accessible museum, with a range of support and facilities available for disabled visitors, including a Changing Places facility, chill out room and more.

Visit the Access Information page on our main website for detail information.

Bookings are currently taken for classes of up to 35 children, and are charged accordingly. You can alter/amend the number of children within that class as required, though if the number goes above 35 children then please contact the Play & Learning team to discuss.

No. Annual Passes are for general museum entry only, so cannot be used for school visits.

No. School bookings are for day admission only, and do not include an Annual Pass upgrade.

No. Visit the Home Educator page on our main website for more information and to subscribe to our Home Educator mailing list.

By limiting the number of groups to six, we can ensure that each group will remain separate throughout their visit.

Your pupils will stay within their classes when they explore the galleries and move around the museum. You will also have an Enabler to guide you around the museum and make sure that groups stay apart.

Visit our updated Museum FAQs for more information.

Yes all the main galleries and interactives are now open. We’ve ramped up all our cleaning protocols and are even using a disinfectant “Fogging” system (see below) to ensure interactives can be played with. At this time our picnic train carriage remains closed.

Visit our updated Museum FAQs for more information.

Children do not need to wear face coverings while at Eureka! – we want to see them smile! However, as the measures are lifted across the UK, we remain committed to the health and well-being of our staff and visitors. Our priority is (and always has been) to ensure that everyone feels safe and comfortable during their time with us. As a result, after the 19 July the following will still be in place at Eureka!:

- We continue to limit the number of people in the museum, to avoid crowds.
- We recommend all adult visitors wear a face mask indoors, therefore all adults accompanying children on a school visit are asked to wear a face covering (unless exempt).

At some points in the museum, like the admission desk, information desk, café and shop tills, you will see we have also installed some screens to keep our staff and visitors stay safe and in all indoor public spaces staff will also be wearing face coverings.

We welcome everyone and recognise there are circumstances where, for health, age or accessibility reasons, some visitors will not be able to wear face masks or coverings. We ask that fellow visitors are respectful and mindful of individual circumstances.

Visit our updated Museum FAQs for more information.

High level and deep cleans throughout the museum are carried out regularly. On a day-to-day basis we’ll have additional janitors keeping the toilets, lunch spaces and communal areas clean, and you’ll also see our Enablers keeping galleries clean throughout the day. We’re also using a weekly fogging process to ensure all the interactives are kept extra clean.

We’re cleaning all lunch areas between use by groups.

Fogging is a well-established disinfectant spraying technique which has been used in hospitals and laboratories for many years and because of COVID-19 many more organisations are now using it including nurseries, schools and visitor attractions.

Every week we will be using a specialist agency that is able to saturate the museum with a virucide solution which is completely non-toxic, non-irritant and non-corrosive. This process is harmless to humans and animals but kills 99.99% of bacteria including the Coronavirus family. Although this process is effective for up to 3 weeks, we’ll be carrying this out every week.

Yes! It can be found in our Resources section, along with our other Risk Assessments.

We're still planning our 2022 programming at the moment.

You can get in touch to register your interest for particular dates, and we'll get back to you as soon as we've confirmed our 2022 plans.

Only one group will be using a set of toilets or lunch area at a time. Once that group is finished, they will be cleaned before another group is able to access them.

Each group will have two designated slots in their itinerary for the whole group to use the toilets, one when they arrive and the other after lunch.